In December of 2009, Luke was awarded a contract to manage information technology projects for WorkSource in Jacksonville, Florida. WorkSource is a regional Workforce Investment Board (WIB) which provides job training and placement services to dislocated workers, veterans, and a variety of other groups who are either unemployed or underemployed. WorkSource is funded by both Federal and State sources and serves over 85,000 people each year in its six-county region in Northeast Florida.

Although Luke will be doing a wide-variety of jobs for WorkSource, the first two projects are a deployment of “thin client” computers and the deployment of a document management solution. The thin client computer deployment is oriented towards maximizing computing resources through the installation of low-cost terminal appliances that will serve a large volume of job seekers at each of their locations. These terminals will function identically to personal computers although all their software and data will be hosted and managed on remote servers at their centralized information technology operations center. This solution will be delivered to nine locations in their region and will be developed and implemented in several phases.

The document management project’s goals are focused on paperwork reduction and the storage and cataloging of thousands of documents produced each day by the organization. Since WorkSource is closely monitored by the State of Florida, it is important that every document regarding a job seeker be filed carefully, and the organization is committed to a technological solution that will achieve this objective. Luke’s team of consultants is actively involved in ensuring WorkSource’s success with both of these projects as well as with others that will be implemented in the future.